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We help SMBs implement
artificial intelligence the right way

We diagnose how your company operates, automate the repetitive and build AI agents with professional judgment. Without changing your software or disrupting how your team works. Only what frees up hours and improves profitability.

David Álvarez, CEO of Artekia
Why us

How we can help you

01

Everyone's talking about artificial intelligence, but almost no one helps SMBs actually apply it. Most providers try to sell you their solution without understanding your business.

02

We start the other way around: first we understand how your company works and where time is lost, and only then do we decide with you what makes sense to apply. AI doesn't replace people: it gives them back the work that creates value, so your team spends its time on what a machine can't do. More productivity, better quality of work, and people at the center.

David Álvarez

CEO & Co-fundador

What we do

Five services. One playbook.

We map how your company works and identify where time and money are being lost. Plan with estimated ROI in 1-2 weeks.

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We connect your tools so what the team does by hand runs on its own: client communications, data between systems, invoicing and external portals.

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We train chatbots, copilots and internal assistants on your company's documentation. They handle support, generate documents and resolve queries 24/7.

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We turn your data into decisions you can anticipate: real-time dashboards, sales and demand forecasting, churn detection.

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We build the tool your operation needs when no off-the-shelf option fits: web apps, SaaS platforms, mobile apps and portals with AI.

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We don't work with every company. And that's good for you.

The sooner we know whether we're a fit, the better for both sides. Here's how we see it.

We're a good fit if

  • You know your bottleneck is your people, not your technology.
  • Your team is more than five people and you have budget to invest in AI.
  • Your data is organized, or you intend to get it in order.
  • You're willing to spend time showing us how you work so the solution fits.
  • You're looking for a long-term relationship, not a provider for a one-off job.

We're not for you if

  • You think the problem gets solved by hiring more people.
  • Your team is under five people and you don't yet have budget to invest in artificial intelligence.
  • Your data is scattered and you don't intend to get it in order.
  • You can't spend time showing us how you work.
  • You're looking for a provider for a one-off job, not a long-term relationship.

Think we're a fit?

DIA Methodology

Three phases. Each one delivers value.

Phase 01D

Diagnosis

We analyze your day-to-day and map where time and money are being lost. If we don't find real improvement opportunities, we tell you from day one.

Phase 02I

Implementation

We build in short cycles. Every week there is visible, testable progress, integrated with the tools you already use. Without disrupting the company's pace.

Phase 03A

Accompaniment

Systems adjust as the company grows. We train the team, monitor performance and resolve issues. We remain available after delivery.

Want to know where to start?

Real results

What our clients say.

Omnichannel platform with AI assistants

Each channel used to live on its own, Amazon, eBay, the website, and my team spent the day jumping from one inbox to the next. Now everything lands in the same place and the assistants close most of the tickets, so what reaches the team is only what genuinely needs a person to answer.

Alfonso Gutiérrez

Alfonso Gutiérrez

Founder · SaaS for Amazon sellers

Assistant for quotes and certificates

When my technicians finish a site visit knowing the quote and the installation certificate are going to write themselves from what they've tapped into the phone, it changes the shape of their day, because they check them, sign them and move on instead of sitting in the van for two hours.

Lemay Fernández

Lemay Fernández

General manager · HVAC installer

Automated court notice capture

I had two people on court notices most of the day, and one of them is back on procedural work while the other one finally stops staying until nine.

Marta Aguilar

Marta Aguilar

Managing partner · Family law firm

Product listing automation

Every new SKU used to swallow a couple of days between photos, listings and uploads to Amazon, so when I'd had a couple of weekends back without bringing anyone new in, that was the moment I understood what had shifted.

Rubén Torres

Rubén Torres

Operations director · B2B retail distributor

Delivery route optimization

Every morning used to start with a spreadsheet and two coordinators arguing about which van went where, and that part is gone now, because they walk in, the plan is already on the screen and they tune it from there.

Daniel Vidal

Daniel Vidal

Logistics lead · Logistics operator

Onboarding assistant

I've spent years walking every new hire through how the firm thinks, one case at a time, and out of nowhere a junior, two or three weeks in I lose track, is asking sharper questions than some of my seniors because every relevant precedent is right there when she needs it.

Andrés Pardo

Andrés Pardo

Senior partner · Multidisciplinary law firm

FAQ

Questions we hear often.

  • I'm not sure what my company needs. Can I start without knowing?

    Yes, most companies start this way. That is what the diagnosis is for: we analyze your processes, identify what can be improved and in what order. You do not need to know about AI to get started.

  • Do I need to change the software I already use?

    No. We integrate with CRMs (HubSpot, Salesforce), ecommerce (Shopify, WooCommerce), accounting (Holded, Sage), ERPs (SAP Business One, Dynamics 365, Odoo) and the vertical software specific to your sector. If it has an API or connection capability, we integrate. We don't replace what already works in your company.

  • How much does it cost?

    Each project is quoted after analyzing the company's situation, always with an estimated return. We share the investment details in our first conversation.

  • How long does it take?

    The diagnosis is completed in 1-2 weeks. Automations are typically running in 2-4 weeks. AI agents, between 3-6 weeks. Custom software, 8-16 weeks for an MVP.

  • Do you work with small companies or only mid-sized and large ones?

    We work with companies from around ten people, but the criterion is not size: it's the volume of repetitive processes. If your team spends hours every week on manual tasks, copying data between programs or writing the same documents over and over, it's worth talking.

  • What about my company's data privacy?

    Your data is yours. It is not shared with third parties or used to train external models. We can deploy models on your servers if privacy is critical. We sign NDAs and fully comply with the GDPR.

  • What if the AI makes a mistake?

    We design systems with human oversight. AI handles the repetitive work, but critical decisions go through someone on your team.

  • We have almost nothing digitized. Can you help us?

    Yes. More than 80% of SMBs in Spain still haven't digitized their critical processes. That is why we start with a diagnosis: to assess the current situation and define a realistic roadmap.

  • My team resists change. Will that be a problem?

    It is the most common scenario. That is why we do not change their tools or routines overnight. We automate what they already do, with the software they already know. The team notices they work less, not differently.

Have another question?

Shall we start by understanding your operations?

Let's talk about your company.

30 minutes. No commitment. We explain what we would do for your company and what return you can expect.

Prefer to write to us first?[email protected]